Privacy Policy

1. Introduction

The 2CFR Navigator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Organization details (company name, role)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Training progress and certification records

Usage Information

We automatically collect certain information when you use our service:

• Device and browser information
• IP address and location data
• Pages visited and features used
• Time spent on the platform
• Interaction with training modules

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Generate training certificates and track progress
• Send administrative communications and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layer technology, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Training records and certificates are maintained to support audit requirements.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability for information you provided

To exercise these rights, please contact us at privacy@2cfrnavigator.org

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but some features may not function properly if you disable them.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: